Saturday, October 16, 2004

PayPal's problems

We apologize to any of our customers who were affected by the outages that occurred at the PayPal website last week. We seriously contemplated switching to another payment processor, but decided to give PayPal another chance. PayPal's fee structure is more affordable for a low-volume business like ours, and we get to pass those savings on to you. In addition, PayPal offers access to the U.S. Postal Service's 1st class mail, which is less expensive for lightweight packages than other options -- another way we are able to keep our costs low. So, please bear with us as we take a deep breath, pour a nice, hot cup of Mellow Monk green tea, and wait for the industrious folks at PayPal to finish their repair job.

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